General & Goal-based Investing
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How do I get started?
How did StashAway choose the funds that are in my portfolio?
I'm an American; can I open an account?
What if I forgot to include the unique reference code when I made a deposit?
How do I change my password?
How old do I have to be to open an account?
What currency can I deposit in my StashAway account?
How is my portfolio personalised for me?
I am not a citizen of UAE; can I open an account?
Can I open a joint account?
What Financial Institutions (FI) do you accept deposits from?
Where can I see my portfolio details?
How do I find my taxpayer identification number?
How does my money get invested from the moment I make a deposit?
For how long am I locked into my StashAway account?
What document would I need to open an account?
Why do transfers not happen immediately?
How do I make changes to my Investment Goals?
Is there a minimum deposit or fixed amount I need to invest?
How does the outcome of the financial assessment affect my portfolio risk settings?
Can I have multiple goals?
Can I withdraw at any time?
Can I open multiple accounts?
How do I withdraw money from my StashAway account?
I work at a bank; can I invest my money with StashAway?
When will my withdrawn funds from StashAway appear in my bank account?
I've set up my transfers, now what?
If I have already completed a Customer Knowledge Assessment (CKA) at another institution, do I need to complete it again at StashAway?
Can I stop sending deposits for a few months and resume investments after?
How does StashAway verify my identity?
How do I deposit funds into my StashAway account?
I have multiple portfolios. How should I use my reference code?
How often should I monitor my portfolios?
Where can I find my unique reference code?
How do you understand my attitude towards risk?
How does my money get allocated if I have multiple portfolios?
What if my Emirates ID and Passport expires, do I still have access to my account?
Why do you need to assess my risk profile?
Can I transfer funds from one goal to another?
How do I change the bank details linked to my account?
Why do you need to collect my personal information?
What if my EP, LTVP, etc. expires, do I still have access to my account?