You can reach out to us on any of the channels listed here:
- Send us an email at complaints@stashaway.ae
- Call us all at +971 4590 9999 (Monday to Friday at 9 am-6 pm* and Saturday to Sunday at 9 am-2 pm*) *Except Public Holidays
- Send us a Whatsapp at +971 52 288 0298
- Send us a Facebook Message
Our response procedures are as follows:
For further escalation, the complainant can approach an external dispute resolution scheme, arbitration, the DIFC Court.
StashAway Management (DIFC) Limited is regulated by the DFSA (license number F006312) for the provision of arranging custody, arranging deals in investments, advising on financial products, and managing assets, with a retail endorsement.
StashAway Management (DIFC) Limited (registration number CL 3982) is established in the DIFC pursuant to the DIFC Companies Law. Its registered address is Unit 1301, Level 13, Emirates Financial Towers, P.O. Box 507051, Dubai International Financial Centre, Dubai, United Arab Emirates.
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